In case of distant selling transactions, consumers generally have a withdrawal right as provide in withdrawal policy template below.
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Marschall Versand, Turmstraße 10, 97816 Lohr a. Main, email@example.com, Fax: +49 9352 896) of your decision to withdraw from this contract by an definite statement (for example with a letter sent by post, fax or e-mail).
You may use the attached model withdrawal form for your convenience, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of the withdrawal
If you withdraw from this contract, we shall refund all your payments, including the shipping costs (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out the refund using the same means of payment as you used for the initial transaction.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.
You will bear the cost of returning the goods to us
You are only responsible for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The right of withdrawal does not apply to the following contracts:
Contracts for the supply of sealed goods which are not suitable, for reasons of health or hygiene, to return when their unsealed after delivery
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract)
To: Marschall Versand, Turmstraße 10, 97816 Lohr a. Main, firstname.lastname@example.org, Fax: +49 9352 896:
I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods /for the provision of the following service ,
Ordered on :
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s)